Derek Friend

Chief Commercial Officer

An experienced commercial, operational customer-centric executive, with 20+ years of business development and project KPI leadership experience in the Technology industry. Derek fast-tracked a successful ICT consulting professional career by working with executive teams at large TELCO / ISP / Carriers (Locally & abroad). Providing ICT consulting, network design, data disaster recovery and project rescue service. Derek has  also  worked in Country Management, Chief Operating Officer and Chief Information Office positions at leading global telecoms carrier providers.

Active contributor member:

  • The International Institute of Business Analysis (IIBA®)
  • Southern African Communications Industries Association (SACIA)
  • Information Systems Audit and Control Association, (ISACA)


  • CompTIA A+ IT Engineer
  • CompTIA N+ IT Networking
  • Microsoft Certified Systems Engineer (MCSE)
  • Linux Administrator (SUSE)
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Design Associate (CCDA)
  • Huawei Certified Sales Expert –(HCSE)  MPLS, Switching, Routing, Server Storage, Firewalls.
  • Datacenter Certified Sales and Networking (Expert)
  • VoIP Engineer PBX Engineer (Voice and Telephony)

Programming and Data Analytics

  • (VB) Visual Basic .NET
  • C++
  • Delphi
  • HTML
  • UIPATH – Robotics Process Analyst (RPA)

Business Analysts

  1. Project Management
  2. Business Management & Corporate Entrepreneurship
  3. Risk Management
  4. Management and Operations
  5. BBA, MBA
  6. Various IT and Security relevant certifications
  7. BBA, MBA
  8. Cloud Access Security Broker (CASB) – Security Policy Enforcement